Guidelines
Please select the area you would like to learn more about or refresh your knowledge & understanding of.
Accessing the Club (front door access)
To enter the main door of the club, you always need to have a booking within 20 minutes.
We do encourage you to book ahead of time to avoid missing out, but if you haven’t reserved a session before arriving, you can book one on the spot via the app, subject to availability.
Approach the front door reader within 1-2 feet, open the Recovery Club App & from the home screen click ‘check in’, make sure bluetooth is active & ensuring ‘automatically pick the closest door’ is selected, your device will scan for the door, this can take up to 30secs, when your access is granted reader will turn green, grab the handle & pull the door open. You will only be able to access the club when you have a booking within the next 20 minutes, your account is fully active & billing is up to date, all waivers, safety & security agreements & questionnaires have been actioned & you have enough membership benefits for the service you have booked (all of these items can also be completed or fixed up on the app if needed.)
Please ensure the door is fully closed behind you on every visit but especially during unstaffed hours. Tailgate monitoring is active, should another person enter on your access your membership will be terminated.
Let’s Connect!
Not sure which membership option is right for you? Complete the form and a Recovery Club Consultant will be in touch to discuss your options and any questions you may have.